Join us for a series of local events during the United States Travel Association’s National Travel & Tourism Week (May 7 – 13.)
Please see the details of the events below, and RSVP for those of which you and your team would like to attend. We ask that you share this invitation with your entire staff as there is something for everyone!
Our program includes exciting updates by Jonny Westom, SVVB Executive Director; including: annual member report, and 2017-18 marketing and public relations plan! Caroline Beteta, President/CEO of Visit California will be our guest speaker. Celebrate and network with your colleagues and friends during the Annual Membership Meeting reception, which will include tastes of Sonoma Valley wines, craft beer, and hors d'oeuvres.
The Auditorium and Scenic Patio at Hanna Boys Center
17000 Arnold Dr, Sonoma CA 95476
Tuesday, May 9
Registration: 2:30 p.m. | Program: 3:00 p.m. | Reception: 4:30 p.m.
The Sonoma Valley Visitors Bureau retained renowned destination strategist and visionary, Duane Knapp, BrandStrategy, Inc, to develop a destination strategy for Sonoma Valley, as a travel and tourism destination. You and your staff are invited to be part of this exceptional customer service event and destination promise training.
Our goal as a destination is to provide a distinctive, truly one-of-a-kind experience to all guests visiting Sonoma Valley. By adopting this community-focused Promise, you will be part of the foundation for the hospitality and tourism industry in our beautiful destination. The value of the training will signal higher customer service ratings and strengthen destination unity.
WHO SHOULD ATTEND
General Managers, Owners/Operators, Marketing and Sales Staff, Front-line Employees, Concierges, Drivers, Tour Guides, Tasting Room Staff, Hostess, Wait staff, Cashiers, Taxi Drivers, etc!
Ramekins Culinary School, Events & Inn
Monday, May 8 | 2:00 - 4:30 p.m.
Brand Promise and Customer Service
training for all levels of staff
Duane Knapp, BrandStrategy, Inc.
SVVB Staff will make deliveries to Sonoma Valley locations in appreciation for all they do to preserve Sonoma Valley and keep our community & guests safe. Member donations, participation & special offers accepted.
Police, Fire, City, and County Locations
Wednesday, May 10 | All day
SVVB Staff will make deliveries to Sonoma Valley locations in appreciation for all they do to preserve Sonoma Valley and keep our community & guests safe.
Member donations, participation & special offers accepted.
The Sonoma Valley Visitors Bureau (SVVB) is hosting it’s second annual Media Day on Friday, May 12.
The goal of Sonoma Valley’s Media Day is to introduce our media partners and contacts to the SVVB membership. The bureau is hoping that the attending members will become more familiar with the products and services that our media partners offer, as well as any co-op opportunities that the SVVB offer their members. The Sonoma Valley tourism market is very hot right now, and a lot more co-op advertising opportunities have been placed. This is a great time to develop a relationship with our media partners and help extend the efforts for the destination.
The Lodge at Sonoma Renaissance Resort & Spa
Friday, May 12 | 10:00 a.m. - 12:30 p.m.
Meet with SVVB Media and Advertising Partners from the Bay Area & Beyond to learn about advertising opportunities and co-ops!